Black Friday sale now on. Get up to 30% off! Black Friday sale now on. Save up to 30% on Marathon and monthly courses!

Frequently Asked Questions

Learning with Lingoda

In addition to teaching grammar and vocabulary, our teachers also focus on useful conversational topics that are applicable to students’ interests, careers and everyday lives. This allows learners of all levels to quickly apply what they learn inside the classroom to real-life scenarios. We make sure that every sentence, activity and topic builds towards fluency.

In addition to teaching grammar and vocabulary, our teachers also focus on useful conversational topics that are applicable to students’ interests, careers and everyday lives. This allows learners of all levels to quickly apply what they learn inside the classroom to real-life scenarios. We make sure that every sentence, activity and topic builds towards fluency.

Yes. We have varying types of lessons that each focus on a different language competency: Speaking, Conversational Skills, Grammar, Vocabulary, Reading and Writing. With these skills, you will be able to speak with confidence in any situation, understand native-speakers from across the globe and feel comfortable building simple to complex sentence structures.

Yes. We have varying types of lessons that each focus on a different language competency: Speaking, Conversational Skills, Grammar, Vocabulary, Reading and Writing. With these skills, you will be able to speak with confidence in any situation, understand native-speakers from across the globe and feel comfortable building simple to complex sentence structures.

As a Lingoda student, you can download the class materials for free and use them at any time. After your class, you will also find a quiz to help you refresh and practice your new skills. For English and A1 German students, downloadable exercises are available as well. All materials are uniquely created by Lingoda experts to align with CEFR standards. If you want to learn more about CEFR, view here.

As a Lingoda student, you can download the class materials for free and use them at any time. After your class, you will also find a quiz to help you refresh and practice your new skills. For English and A1 German students, downloadable exercises are available as well. All materials are uniquely created by Lingoda experts to align with CEFR standards. If you want to learn more about CEFR, view here.

Learning a language takes more than just following a curriculum. That’s where our experienced native-speaking teachers come in. All of our teachers are certified, qualified and have a history of teaching excellence. Teaching is not their hobby, it’s their career.

Learning a language takes more than just following a curriculum. That’s where our experienced native-speaking teachers come in. All of our teachers are certified, qualified and have a history of teaching excellence. Teaching is not their hobby, it’s their career.

At Lingoda, you have the opportunity to learn from a different teacher every time you take a class. Learning in different styles and different accents is what makes the Lingoda experience so unique and makes you ready for the real world. However, if you find a teacher you like, you can book their classes as well.

At Lingoda, you have the opportunity to learn from a different teacher every time you take a class. Learning in different styles and different accents is what makes the Lingoda experience so unique and makes you ready for the real world. However, if you find a teacher you like, you can book their classes as well.

After scheduling a class on our platform, you will be able to join the class with 2-4 fellow students from around the world. The teacher will introduce themselves and begin teaching the lesson using learning materials that you can download at the end of class. During the class, we encourage you to interact not only with the materials and the teacher but also with the students. Towards the end of class, the teacher will recap the lesson and ensure everybody has understood the lesson.

After scheduling a class on our platform, you will be able to join the class with 2-4 fellow students from around the world. The teacher will introduce themselves and begin teaching the lesson using learning materials that you can download at the end of class. During the class, we encourage you to interact not only with the materials and the teacher but also with the students. Towards the end of class, the teacher will recap the lesson and ensure everybody has understood the lesson.

Online class experience

Everyone makes mistakes, that’s how we learn. Our classes are intentionally small (3-5 students) so that you can not only practice speaking and receive personalized feedback, but learn from mistakes that other students are making as well. Your teacher will make sure that everyone has time to practice reading out loud, answering questions and conversing with one another. And if you want more personal feedback (e.g. to improve your personal cover letter or learn the most difficult grammar topics), you can always sign up for an additional private class by purchasing extra credits in your account.

Everyone makes mistakes, that’s how we learn. Our classes are intentionally small (3-5 students) so that you can not only practice speaking and receive personalized feedback, but learn from mistakes that other students are making as well. Your teacher will make sure that everyone has time to practice reading out loud, answering questions and conversing with one another. And if you want more personal feedback (e.g. to improve your personal cover letter or learn the most difficult grammar topics), you can always sign up for an additional private class by purchasing extra credits in your account.

Lingoda offers learning plans that cater to all types of language learners, from beginner to advanced. Our modules are structured according to CEFR, which stands for Common European Framework of Reference for Languages. It is an internationally recognised framework that describes language ability from A1-C2 (A1 being geinner and moving up to C2 fluent). Once you are a registered Lingoda student, you can define your current CEFR level by taking our free placement test before you begin learning.

Lingoda offers learning plans that cater to all types of language learners, from beginner to advanced. Our modules are structured according to CEFR, which stands for Common European Framework of Reference for Languages. It is an internationally recognised framework that describes language ability from A1-C2 (A1 being geinner and moving up to C2 fluent). Once you are a registered Lingoda student, you can define your current CEFR level by taking our free placement test before you begin learning.

Our group classes are available online 24/7 and are taught by teachers who are located across all time zones, so you can create a schedule that works for you. Take classes from anywhere, any time.

Our group classes are available online 24/7 and are taught by teachers who are located across all time zones, so you can create a schedule that works for you. Take classes from anywhere, any time.

Every language has different accents, dialects and expressions depending on the region. Our students love learning with a variety of teachers because it exposes them to the many ways of speaking within a single language. This also allows you to find and shape your own way of speaking the language with confidence and personality.

Every language has different accents, dialects and expressions depending on the region. Our students love learning with a variety of teachers because it exposes them to the many ways of speaking within a single language. This also allows you to find and shape your own way of speaking the language with confidence and personality.

The key difference between Lingoda and an offline school is that Lingoda fits your busy schedule: you can take a class anytime and from anywhere. But otherwise, you can think of Lingoda as a traditional school that has moved online. All our teachers are native speakers, certified and follow a learning plan that has been designed by language experts.

The key difference between Lingoda and an offline school is that Lingoda fits your busy schedule: you can take a class anytime and from anywhere. But otherwise, you can think of Lingoda as a traditional school that has moved online. All our teachers are native speakers, certified and follow a learning plan that has been designed by language experts.

No, we are not a language learning app. We are an online language school. And like any school, we offer live classes with certified, native speaker teachers. At Lingoda, we believe that nothing can replace live interaction and customized feedback from a real person.

No, we are not a language learning app. We are an online language school. And like any school, we offer live classes with certified, native speaker teachers. At Lingoda, we believe that nothing can replace live interaction and customized feedback from a real person.

Definitely not. You can schedule classes that perfectly fit your busy — and sometimes variable — schedule. One day you could take a class at 7pm, another day at 10am. This is one of the reasons our students prefer our online classes to traditional language schools, where you would have to commit to a recurring and set schedule. With us, you make your own schedule.

Definitely not. You can schedule classes that perfectly fit your busy — and sometimes variable — schedule. One day you could take a class at 7pm, another day at 10am. This is one of the reasons our students prefer our online classes to traditional language schools, where you would have to commit to a recurring and set schedule. With us, you make your own schedule.

Technology requirements

Watch a sample class here.

Watch a sample class here.

Preparing to learn with us is simple. You need three things: a stable internet connection, a computer and the free video conferencing tool Zoom.

Preparing to learn with us is simple. You need three things: a stable internet connection, a computer and the free video conferencing tool Zoom.

As soon as you register as a student with Lingoda, you will find a detailed tutorial in your student account. If you still have questions, our team of Student Support will be happy to help. Get in touch!

As soon as you register as a student with Lingoda, you will find a detailed tutorial in your student account. If you still have questions, our team of Student Support will be happy to help. Get in touch!

Learning progress

It depends. As is the case when learning any new skill, your progress depends on your efforts. If you would like to learn quickly, then we suggest that you make language learning a consistent habit. Also focus and participate in class and complete the downloadable materials at the end of each class for best results. It also depends on which Lingoda plan you choose, as some of our plans are more intensive than others.

It depends. As is the case when learning any new skill, your progress depends on your efforts. If you would like to learn quickly, then we suggest that you make language learning a consistent habit. Also focus and participate in class and complete the downloadable materials at the end of each class for best results. It also depends on which Lingoda plan you choose, as some of our plans are more intensive than others.

Definitely! There are several benefits to learning in a group setting. Firstly, you can practice speaking with your teacher and other classmates. Secondly, you will not only learn from correcting your own mistakes, but from recognizing and the mistakes of other students as well. But we offer private classes too, should you want some extra one-on-one time for practicing with a native-speaking teacher and receiving more personalized feedback.

Definitely! There are several benefits to learning in a group setting. Firstly, you can practice speaking with your teacher and other classmates. Secondly, you will not only learn from correcting your own mistakes, but from recognizing and the mistakes of other students as well. But we offer private classes too, should you want some extra one-on-one time for practicing with a native-speaking teacher and receiving more personalized feedback.

Yes! You receive a certificate for each CEFR level that you complete with Lingoda. Our certificates are issued in accordance with CEFR and are accepted by many institutions worldwide. Through our collaboration with Cambridge Assessment English, we also offer our English learners the opportunity to complete the Linguaskill from Cambridge test. The test is administered online so you can take it anywhere, at any time. Check our Cambridge partnership page for more information.

Yes! You receive a certificate for each CEFR level that you complete with Lingoda. Our certificates are issued in accordance with CEFR and are accepted by many institutions worldwide. Through our collaboration with Cambridge Assessment English, we also offer our English learners the opportunity to complete the Linguaskill from Cambridge test. The test is administered online so you can take it anywhere, at any time. Check our Cambridge partnership page for more information.

Our plans

Try it first, absolutely free! Your 7-day trial period includes either 3 group classes or 1 private class, depending on which learning plan you select.

Try it first, absolutely free! Your 7-day trial period includes either 3 group classes or 1 private class, depending on which learning plan you select.

Your free 7 days begin the moment you create your account. A one-time payment for your plan of choice is processed automatically after your free trial ends. If you’re still not sure about learning with us, be sure to cancel before the end of your free trial to avoid being charged!

Your free 7 days begin the moment you create your account. A one-time payment for your plan of choice is processed automatically after your free trial ends. If you’re still not sure about learning with us, be sure to cancel before the end of your free trial to avoid being charged!

Of course! You can even change teachers every class. In fact, you will almost always learn with a new teacher, as their rotation is an important part of our method’s success. Doing so exposes you to different accents and speaking styles so that you can understand any native speaker, from any region.

Of course! You can even change teachers every class. In fact, you will almost always learn with a new teacher, as their rotation is an important part of our method’s success. Doing so exposes you to different accents and speaking styles so that you can understand any native speaker, from any region.

Whether or not you can cancel your subscription depends on the plan you have purchased. For our Marathon plan, you can easily cancel during your 7-day free trial. If your trial has finished and you have not used any of your credits during the following 7 days, please contact our Customer Support Team and they will help you cancel. For our Sprint plan, you can cancel within the first 14 days of signing up. In this case, please contact our Customer Support Team. For other cases, our general terms and conditions apply, you can view them here.

Whether or not you can cancel your subscription depends on the plan you have purchased. For our Marathon plan, you can easily cancel during your 7-day free trial. If your trial has finished and you have not used any of your credits during the following 7 days, please contact our Customer Support Team and they will help you cancel. For our Sprint plan, you can cancel within the first 14 days of signing up. In this case, please contact our Customer Support Team. For other cases, our general terms and conditions apply, you can view them here.

Don’t hesitate to contact customer support for any question or concern you have. You can contact the team here.

Don’t hesitate to contact customer support for any question or concern you have. You can contact the team here.

About Zoom

Zoom is a multi award-winning cloud platform for video and audio conferencing and is used for collaborations, catch-ups, and webinars across mobile devices, desktops, telephones and room systems. Zoom was founded in 2011 and works to help organisations and individuals communicate, no matter where they are in the world.

Zoom is a multi award-winning cloud platform for video and audio conferencing and is used for collaborations, catch-ups, and webinars across mobile devices, desktops, telephones and room systems. Zoom was founded in 2011 and works to help organisations and individuals communicate, no matter where they are in the world.

There have been concerns raised regarding unwelcome users which were, in rare cases, able to hack into ongoing video calls. We are happy to report that this issue has now been resolved, as Zoom has activated meeting passwords and lobby functionality as standard settings.

There have been concerns raised regarding unwelcome users which were, in rare cases, able to hack into ongoing video calls. We are happy to report that this issue has now been resolved, as Zoom has activated meeting passwords and lobby functionality as standard settings.

Sprint

Lingoda offers face-to-face online classes with expert native-speaking teachers. All you need is a laptop or computer, and a good internet connection. You can select classes at the time that suits you best, including evenings and weekends.

At Lingoda, the average size for a group class is 3 students, however during peak hours and for popular levels you might study with a maximum of five students in your class. We recommend that you book well in advance (at least seven days) to get the class and the time that is best for you.

Lingoda offers face-to-face online classes with expert native-speaking teachers. All you need is a laptop or computer, and a good internet connection. You can select classes at the time that suits you best, including evenings and weekends.

At Lingoda, the average size for a group class is 3 students, however during peak hours and for popular levels you might study with a maximum of five students in your class. We recommend that you book well in advance (at least seven days) to get the class and the time that is best for you.

With Lingoda you can learn English, German, French, Spanish or Business English. It doesn’t matter if you are a complete beginner, intermediate or advanced learner. At Lingoda, you will find appropriate courses for your level.

If you are unsure about your level, please follow the link below and you can complete a short test.

Please note that to be able to participate in our Business English Sprint Promotion, you need to be an intermediate learner.

You are also welcome to change your level at any time during the Sprint Promotion, if you find it too easy or difficult, or if you complete a level. This will not affect your Sprint refund eligibility.

With Lingoda you can learn English, German, French, Spanish or Business English. It doesn’t matter if you are a complete beginner, intermediate or advanced learner. At Lingoda, you will find appropriate courses for your level.

If you are unsure about your level, please follow the link below and you can complete a short test.

Please note that to be able to participate in our Business English Sprint Promotion, you need to be an intermediate learner.

You are also welcome to change your level at any time during the Sprint Promotion, if you find it too easy or difficult, or if you complete a level. This will not affect your Sprint refund eligibility.

After registering for the Sprint Promotion, you automatically sign up for a three-month subscription.

The payments will be automatically charged from your selected payment method upon registration, and then monthly on 7th January 2021, 6th February 2021, and 8th March 2021. To foster the skills learned during the Sprint Promotion in English, French, Spanish and or German, your course automatically rolls into a regular Lingoda subscription after the Sprint Promotion is over. If you need a break after your Sprint, you can cancel your post-Sprint subscription during the last month of the Sprint Promotion.

After registering for the Sprint Promotion, you automatically sign up for a three-month subscription.

The payments will be automatically charged from your selected payment method upon registration, and then monthly on 7th January 2021, 6th February 2021, and 8th March 2021. To foster the skills learned during the Sprint Promotion in English, French, Spanish and or German, your course automatically rolls into a regular Lingoda subscription after the Sprint Promotion is over. If you need a break after your Sprint, you can cancel your post-Sprint subscription during the last month of the Sprint Promotion.

Yes, you will, if you successfully complete the Sprint Promotion! In total you will receive back your deposit, the remaining payment of Month 1, the payment of Month 2, and the payment of Month 3.

Yes, you will, if you successfully complete the Sprint Promotion! In total you will receive back your deposit, the remaining payment of Month 1, the payment of Month 2, and the payment of Month 3.

Places in the Sprint Promotion are limited so you should reserve your place well in advance. The closing date for entries 28th December 2020 (inclusive). All participants will receive their credits on 7th January 2021. This is so that classes can be booked in advance to have a smooth start on 15th January 2021. (the start date of the Lingoda Sprint Promotion).

Places in the Sprint Promotion are limited so you should reserve your place well in advance. The closing date for entries 28th December 2020 (inclusive). All participants will receive their credits on 7th January 2021. This is so that classes can be booked in advance to have a smooth start on 15th January 2021. (the start date of the Lingoda Sprint Promotion).

In your Lingoda account, there is a page called “book classes”. You can add filters at specific times of the day, and you will see upcoming classes within the selected time frame. Classes are displayed in chronological order.

We advise you to book at least seven days in advance to make sure you have a place in the class and can study at the time that is most convenient for you.

In your Lingoda account, there is a page called “book classes”. You can add filters at specific times of the day, and you will see upcoming classes within the selected time frame. Classes are displayed in chronological order.

We advise you to book at least seven days in advance to make sure you have a place in the class and can study at the time that is most convenient for you.

At Lingoda, classes cannot be directly rescheduled, however you can cancel without losing the credit if you cancel at least 7 days in advance of the lesson. Alternatively, you can immediately cancel the class within 30 minutes of booking. You can then rebook the lesson for a more convenient time.

At Lingoda, classes cannot be directly rescheduled, however you can cancel without losing the credit if you cancel at least 7 days in advance of the lesson. Alternatively, you can immediately cancel the class within 30 minutes of booking. You can then rebook the lesson for a more convenient time.

If you miss a class due to technical issues on Lingoda’s side, the class will count towards the Sprint Promotion once we have confirmation that the fault lies with Lingoda, and the teacher has also confirmed the issue. We will also refund your class credit. However, you can only use the credit after the Sprint Promotion finishes. If you missed the class due to problems on your side, Lingoda cannot make an exception and you will no longer be eligible for the refund of your course fee.

You will, of course, be able to take the classes that you have paid for during the Sprint Promotion period, and continue to develop your language skills!

If you miss a class due to technical issues on Lingoda’s side, the class will count towards the Sprint Promotion once we have confirmation that the fault lies with Lingoda, and the teacher has also confirmed the issue. We will also refund your class credit. However, you can only use the credit after the Sprint Promotion finishes. If you missed the class due to problems on your side, Lingoda cannot make an exception and you will no longer be eligible for the refund of your course fee.

You will, of course, be able to take the classes that you have paid for during the Sprint Promotion period, and continue to develop your language skills!

You have to attend the agreed number of classes within each Sprint Promotion month by following the contest rules in the Terms and Conditions.

A Sprint Promotion month is defined as follows:

  • Month 1 – from 15th January 2021 to 13th February 2021 inclusive
  • Month 2 – from 14th February 2021 to 15th March 2021 inclusive
  • Month 3 – from 16th March 2021 to 14th April 2021 inclusive

You have to attend the agreed number of classes within each Sprint Promotion month by following the contest rules in the Terms and Conditions.

A Sprint Promotion month is defined as follows:

  • Month 1 – from 15th January 2021 to 13th February 2021 inclusive
  • Month 2 – from 14th February 2021 to 15th March 2021 inclusive
  • Month 3 – from 16th March 2021 to 14th April 2021 inclusive

Only participants who successfully complete the English or Business English Super Sprint will be entitled to take an online Linguaskill speaking test by Cambridge for free.

Only participants who successfully complete the English or Business English Super Sprint will be entitled to take an online Linguaskill speaking test by Cambridge for free.

Yes, it is designed to be a challenge and push your boundaries! But thousands of happy students who succeeded with our previous challenges will testify that the effort is worth it for the language skills – and a refund if you complete the course.

Yes, it is designed to be a challenge and push your boundaries! But thousands of happy students who succeeded with our previous challenges will testify that the effort is worth it for the language skills – and a refund if you complete the course.

We strongly recommend that you check your internet connection, mic and audio settings at least 15 minutes before the class starts. If you want, you can download the learning materials before the class and go through them too. Have a glass of water for refreshment during the class as you’ll be doing lots of talking! A quiet room or workspace will help you concentrate.

We strongly recommend that you check your internet connection, mic and audio settings at least 15 minutes before the class starts. If you want, you can download the learning materials before the class and go through them too. Have a glass of water for refreshment during the class as you’ll be doing lots of talking! A quiet room or workspace will help you concentrate.

Lingoda provides all the course materials which are free to access on your student platform. You do not need to buy any additional materials or textbooks.

Lingoda provides all the course materials which are free to access on your student platform. You do not need to buy any additional materials or textbooks.

Teachers at Lingoda are all dedicated professionals who love to teach. They are qualified, native speakers living all around the world who can help you acquire versatile language skills, as well as providing useful cultural insights into different social and workplace situations.

Teachers at Lingoda are all dedicated professionals who love to teach. They are qualified, native speakers living all around the world who can help you acquire versatile language skills, as well as providing useful cultural insights into different social and workplace situations.

You can rate the teachers, the learning materials and the technology after your class from 1 to 5 stars. Please make sure to leave written feedback if you rate a class lower than three stars so that our teacher management team can follow up with the teacher and improve class quality. Your feedback is more than welcome, we value every opinion and take the reviews very seriously.

You can rate the teachers, the learning materials and the technology after your class from 1 to 5 stars. Please make sure to leave written feedback if you rate a class lower than three stars so that our teacher management team can follow up with the teacher and improve class quality. Your feedback is more than welcome, we value every opinion and take the reviews very seriously.

No, you will not be disqualified.

Rarely are there situations where a teacher or a student may be a few minutes late to a class or have to leave a few minutes before the end. As long as you, the student, do not miss more than 10 minutes of a class you will not be disqualified. If a teacher misses more than 10 minutes of a class it should be marked as missed by the teacher.

No, you will not be disqualified.

Rarely are there situations where a teacher or a student may be a few minutes late to a class or have to leave a few minutes before the end. As long as you, the student, do not miss more than 10 minutes of a class you will not be disqualified. If a teacher misses more than 10 minutes of a class it should be marked as missed by the teacher.

No, this is outlined in the rules. If you would like to try the platform before the start date please contact support.

No, this is outlined in the rules. If you would like to try the platform before the start date please contact support.

You will receive your credits before the start dates so that you can book for the specified start date. Booking before the specified dates will result in disqualification from the refund.

You will receive your credits before the start dates so that you can book for the specified start date. Booking before the specified dates will result in disqualification from the refund.

The system is the same for all of our students, but because you have chosen to complete the sprint challenge different rules apply.

It is your responsibility to adhere to the rules as well as to check the start and end dates of the challenge.

The system is the same for all of our students, but because you have chosen to complete the sprint challenge different rules apply.

It is your responsibility to adhere to the rules as well as to check the start and end dates of the challenge.

If a teacher cancels one of your classes at short notice please do not worry, this will not affect your sprint running and you DO NOT need to book another class for that, or any other, day. The class will count towards your sprint progress.

Credits for cancelled classes will be returned to you when the class has been logged and can be used after the sprint upon your request.

You can use these credits only after the sprint has ended, even if you have cancelled your ‘keep running’ subscription. We can add the credits and extend your account free of charge once you contact us in the last week of your sprint.

If a teacher cancels one of your classes at short notice please do not worry, this will not affect your sprint running and you DO NOT need to book another class for that, or any other, day. The class will count towards your sprint progress.

Credits for cancelled classes will be returned to you when the class has been logged and can be used after the sprint upon your request.

You can use these credits only after the sprint has ended, even if you have cancelled your ‘keep running’ subscription. We can add the credits and extend your account free of charge once you contact us in the last week of your sprint.

Yes, you can book this class and a teacher will pick it up.

If for some reason this class does not get picked up, the class will be cancelled and your credit refunded at the end of the sprint.

Yes, you can book this class and a teacher will pick it up.

If for some reason this class does not get picked up, the class will be cancelled and your credit refunded at the end of the sprint.

We’re here to help

Get in touch with our student support team for any questions or needs you have.