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Frequently Asked Questions

Learning with Lingoda

In addition to teaching grammar and vocabulary, our teachers also focus on useful conversational topics that are applicable to students’ interests, careers and everyday lives. This allows learners of all levels to quickly apply what they learn inside the classroom to real-life scenarios. We make sure that every sentence, activity and topic builds towards fluency.

In addition to teaching grammar and vocabulary, our teachers also focus on useful conversational topics that are applicable to students’ interests, careers and everyday lives. This allows learners of all levels to quickly apply what they learn inside the classroom to real-life scenarios. We make sure that every sentence, activity and topic builds towards fluency.

Yes. We have varying types of lessons that each focus on a different language competency: Speaking, Conversational Skills, Grammar, Vocabulary, Reading and Writing. With these skills, you will be able to speak with confidence in any situation, understand native-speakers from across the globe and feel comfortable building simple to complex sentence structures.

Yes. We have varying types of lessons that each focus on a different language competency: Speaking, Conversational Skills, Grammar, Vocabulary, Reading and Writing. With these skills, you will be able to speak with confidence in any situation, understand native-speakers from across the globe and feel comfortable building simple to complex sentence structures.

We currently offer English and German from A1 – C1. And Business English, French and Spanish from A1 – B2.

We currently offer English and German from A1 – C1. And Business English, French and Spanish from A1 – B2.

As a Lingoda student, you can download the class materials for free and use them at any time. After your class, you will also find a quiz to help you refresh and practice your new skills. For English and A1 German students, downloadable exercises are available as well. All materials are uniquely created by Lingoda experts to align with CEFR standards. If you want to learn more about CEFR, view here.

As a Lingoda student, you can download the class materials for free and use them at any time. After your class, you will also find a quiz to help you refresh and practice your new skills. For English and A1 German students, downloadable exercises are available as well. All materials are uniquely created by Lingoda experts to align with CEFR standards. If you want to learn more about CEFR, view here.

Learning a language takes more than just following a curriculum. That’s where our experienced native-speaking teachers come in. All of our teachers are certified, qualified and have a history of teaching excellence. Teaching is not their hobby, it’s their career.

Learning a language takes more than just following a curriculum. That’s where our experienced native-speaking teachers come in. All of our teachers are certified, qualified and have a history of teaching excellence. Teaching is not their hobby, it’s their career.

At Lingoda, you have the opportunity to learn from a different teacher every time you take a class. Learning in different styles and different accents is what makes the Lingoda experience so unique and makes you ready for the real world. However, if you find a teacher you like, you can book their classes as well.

At Lingoda, you have the opportunity to learn from a different teacher every time you take a class. Learning in different styles and different accents is what makes the Lingoda experience so unique and makes you ready for the real world. However, if you find a teacher you like, you can book their classes as well.

After scheduling a class on our platform, you will be able to join the class with 2-4 fellow students from around the world. The teacher will introduce themselves and begin teaching the lesson using learning materials that you can download at the end of class. During the class, we encourage you to interact not only with the materials and the teacher but also with the students. Towards the end of class, the teacher will recap the lesson and ensure everybody has understood the lesson.

After scheduling a class on our platform, you will be able to join the class with 2-4 fellow students from around the world. The teacher will introduce themselves and begin teaching the lesson using learning materials that you can download at the end of class. During the class, we encourage you to interact not only with the materials and the teacher but also with the students. Towards the end of class, the teacher will recap the lesson and ensure everybody has understood the lesson.

Online class experience

Everyone makes mistakes, that’s how we learn. Our classes are intentionally small (3-5 students) so that you can not only practice speaking and receive personalized feedback, but learn from mistakes that other students are making as well. Your teacher will make sure that everyone has time to practice reading out loud, answering questions and conversing with one another. And if you want more personal feedback (e.g. to improve your personal cover letter or learn the most difficult grammar topics), you can always sign up for an additional private class by purchasing extra credits in your account.

Everyone makes mistakes, that’s how we learn. Our classes are intentionally small (3-5 students) so that you can not only practice speaking and receive personalized feedback, but learn from mistakes that other students are making as well. Your teacher will make sure that everyone has time to practice reading out loud, answering questions and conversing with one another. And if you want more personal feedback (e.g. to improve your personal cover letter or learn the most difficult grammar topics), you can always sign up for an additional private class by purchasing extra credits in your account.

Lingoda offers learning plans that cater to all types of language learners, from beginner to advanced. Our modules are structured according to CEFR, which stands for Common European Framework of Reference for Languages. It is an internationally recognised framework that describes language ability from A1-C2 (A1 beginner and moving up to C2 fluent). Once you are a registered Lingoda student, you can define your current CEFR level by taking our free placement test before you begin learning.

Lingoda offers learning plans that cater to all types of language learners, from beginner to advanced. Our modules are structured according to CEFR, which stands for Common European Framework of Reference for Languages. It is an internationally recognised framework that describes language ability from A1-C2 (A1 beginner and moving up to C2 fluent). Once you are a registered Lingoda student, you can define your current CEFR level by taking our free placement test before you begin learning.

Our group classes are available online 24/7 and are taught by teachers who are located across all time zones, so you can create a schedule that works for you. Take classes from anywhere, any time.

Our group classes are available online 24/7 and are taught by teachers who are located across all time zones, so you can create a schedule that works for you. Take classes from anywhere, any time.

Every language has different accents, dialects and expressions depending on the region. Our students love learning with a variety of teachers because it exposes them to the many ways of speaking within a single language. This also allows you to find and shape your own way of speaking the language with confidence and personality.

Every language has different accents, dialects and expressions depending on the region. Our students love learning with a variety of teachers because it exposes them to the many ways of speaking within a single language. This also allows you to find and shape your own way of speaking the language with confidence and personality.

The key difference between Lingoda and an offline school is that Lingoda fits your busy schedule: you can take a class anytime and from anywhere. But otherwise, you can think of Lingoda as a traditional school that has moved online. All our teachers are native speakers, certified and follow a learning plan that has been designed by language experts.

The key difference between Lingoda and an offline school is that Lingoda fits your busy schedule: you can take a class anytime and from anywhere. But otherwise, you can think of Lingoda as a traditional school that has moved online. All our teachers are native speakers, certified and follow a learning plan that has been designed by language experts.

No, we are not a language learning app. We are an online language school. And like any school, we offer live classes with certified, native speaker teachers. At Lingoda, we believe that nothing can replace live interaction and customized feedback from a real person.

No, we are not a language learning app. We are an online language school. And like any school, we offer live classes with certified, native speaker teachers. At Lingoda, we believe that nothing can replace live interaction and customized feedback from a real person.

Definitely not. You can schedule classes that perfectly fit your busy — and sometimes variable — schedule. One day you could take a class at 7pm, another day at 10am. This is one of the reasons our students prefer our online classes to traditional language schools, where you would have to commit to a recurring and set schedule. With us, you make your own schedule.

Definitely not. You can schedule classes that perfectly fit your busy — and sometimes variable — schedule. One day you could take a class at 7pm, another day at 10am. This is one of the reasons our students prefer our online classes to traditional language schools, where you would have to commit to a recurring and set schedule. With us, you make your own schedule.

Technology requirements

Watch a sample class here.

Watch a sample class here.

Preparing to learn with us is simple. You need three things: a stable internet connection, a computer and the free video conferencing tool Zoom.

Preparing to learn with us is simple. You need three things: a stable internet connection, a computer and the free video conferencing tool Zoom.

As soon as you register as a student with Lingoda, you will find a detailed tutorial in your student account. If you still have questions, our team of Student Support will be happy to help. Get in touch!

As soon as you register as a student with Lingoda, you will find a detailed tutorial in your student account. If you still have questions, our team of Student Support will be happy to help. Get in touch!

Learning progress

It depends. As is the case when learning any new skill, your progress depends on your efforts. If you would like to learn quickly, then we suggest that you make language learning a consistent habit. Also focus and participate in class and complete the downloadable materials at the end of each class for best results. It also depends on which Lingoda plan you choose, as some of our plans are more intensive than others.

It depends. As is the case when learning any new skill, your progress depends on your efforts. If you would like to learn quickly, then we suggest that you make language learning a consistent habit. Also focus and participate in class and complete the downloadable materials at the end of each class for best results. It also depends on which Lingoda plan you choose, as some of our plans are more intensive than others.

Definitely! There are several benefits to learning in a group setting. Firstly, you can practice speaking with your teacher and other classmates. Secondly, you will not only learn from correcting your own mistakes, but from recognizing and the mistakes of other students as well. But we offer private classes too, should you want some extra one-on-one time for practicing with a native-speaking teacher and receiving more personalized feedback.

Definitely! There are several benefits to learning in a group setting. Firstly, you can practice speaking with your teacher and other classmates. Secondly, you will not only learn from correcting your own mistakes, but from recognizing and the mistakes of other students as well. But we offer private classes too, should you want some extra one-on-one time for practicing with a native-speaking teacher and receiving more personalized feedback.

Yes! You receive a certificate for each CEFR level that you complete with Lingoda. Our certificates are issued in accordance with CEFR and are accepted by many institutions worldwide. Through our collaboration with Cambridge Assessment English, we also offer our English learners the opportunity to complete the Linguaskill from Cambridge test. The test is administered online so you can take it anywhere, at any time. Check our Cambridge partnership page for more information.

Yes! You receive a certificate for each CEFR level that you complete with Lingoda. Our certificates are issued in accordance with CEFR and are accepted by many institutions worldwide. Through our collaboration with Cambridge Assessment English, we also offer our English learners the opportunity to complete the Linguaskill from Cambridge test. The test is administered online so you can take it anywhere, at any time. Check our Cambridge partnership page for more information.

Our plans

Try it first, absolutely free! Your 7-day trial period includes either 3 group classes or 1 private class, depending on which learning plan you select.

Try it first, absolutely free! Your 7-day trial period includes either 3 group classes or 1 private class, depending on which learning plan you select.

Your free 7 days begin the moment you create your account. A one-time payment for your plan of choice is processed automatically after your free trial ends. If you’re still not sure about learning with us, be sure to cancel before the end of your free trial to avoid being charged!

Your free 7 days begin the moment you create your account. A one-time payment for your plan of choice is processed automatically after your free trial ends. If you’re still not sure about learning with us, be sure to cancel before the end of your free trial to avoid being charged!

Of course! You can even change teachers every class. In fact, you will almost always learn with a new teacher, as their rotation is an important part of our method’s success. Doing so exposes you to different accents and speaking styles so that you can understand any native speaker, from any region.

Of course! You can even change teachers every class. In fact, you will almost always learn with a new teacher, as their rotation is an important part of our method’s success. Doing so exposes you to different accents and speaking styles so that you can understand any native speaker, from any region.

Whether or not you can cancel your subscription depends on the plan you have purchased. If you have signed up for our 7-day free trial, you can easily cancel it within the 7 day period in order to prevent it from rolling over into a monthly plan.

For our monthly plan you can cancel it at any time from your account and it will not renew for the next month.
Please note: You can only take classes with an active subscription.

For our Sprint plan, you can cancel within the first 14 days of signing up. In this case, please contact our Customer Support Team. For other cases, our general terms and conditions apply, you can view them here.

Whether or not you can cancel your subscription depends on the plan you have purchased. If you have signed up for our 7-day free trial, you can easily cancel it within the 7 day period in order to prevent it from rolling over into a monthly plan.

For our monthly plan you can cancel it at any time from your account and it will not renew for the next month.
Please note: You can only take classes with an active subscription.

For our Sprint plan, you can cancel within the first 14 days of signing up. In this case, please contact our Customer Support Team. For other cases, our general terms and conditions apply, you can view them here.

Don’t hesitate to contact customer support for any question or concern you have. You can contact the team here.

Don’t hesitate to contact customer support for any question or concern you have. You can contact the team here.

About Zoom

Zoom is a multi award-winning cloud platform for video and audio conferencing and is used for collaborations, catch-ups, and webinars across mobile devices, desktops, telephones and room systems. Zoom was founded in 2011 and works to help organisations and individuals communicate, no matter where they are in the world.

Zoom is a multi award-winning cloud platform for video and audio conferencing and is used for collaborations, catch-ups, and webinars across mobile devices, desktops, telephones and room systems. Zoom was founded in 2011 and works to help organisations and individuals communicate, no matter where they are in the world.

There have been concerns raised regarding unwelcome users which were, in rare cases, able to hack into ongoing video calls. We are happy to report that this issue has now been resolved, as Zoom has activated meeting passwords and lobby functionality as standard settings.

There have been concerns raised regarding unwelcome users which were, in rare cases, able to hack into ongoing video calls. We are happy to report that this issue has now been resolved, as Zoom has activated meeting passwords and lobby functionality as standard settings.

Sprint

Lingoda offers face-to-face online classes with expert native-level teachers. All you need is a laptop or computer and a stable internet connection.

During the Lingoda Language Sprint™ runtime, you can select group classes with up to 5 students at your preferred time , incl. evenings or weekends. We recommend to book classes seven days in advance to get the class at a time that suits you.

To see what a class looks like, please check our “How it works”-page.

Lingoda offers face-to-face online classes with expert native-level teachers. All you need is a laptop or computer and a stable internet connection.

During the Lingoda Language Sprint™ runtime, you can select group classes with up to 5 students at your preferred time , incl. evenings or weekends. We recommend to book classes seven days in advance to get the class at a time that suits you.

To see what a class looks like, please check our “How it works”-page.

With Lingoda you can learn English, German, French, Spanish or Business English. It doesn’t matter if you are a complete beginner, intermediate or advanced learner. At Lingoda, you will find appropriate courses for your level.

If you are unsure about your level, please follow the link below and you can complete a short test.

Please note that to be able to participate in our Business English Sprint Promotion, you need to be an intermediate learner.

You are also welcome to change your level at any time during the Sprint Promotion, if you find it too easy or difficult, or if you complete a level. This will not affect your Sprint refund eligibility.

With Lingoda you can learn English, German, French, Spanish or Business English. It doesn’t matter if you are a complete beginner, intermediate or advanced learner. At Lingoda, you will find appropriate courses for your level.

If you are unsure about your level, please follow the link below and you can complete a short test.

Please note that to be able to participate in our Business English Sprint Promotion, you need to be an intermediate learner.

You are also welcome to change your level at any time during the Sprint Promotion, if you find it too easy or difficult, or if you complete a level. This will not affect your Sprint refund eligibility.

The Language Sprint opens several times a year. Please check our website for exact dates. Registration for the Sprint is a two-month subscription. Upon registration, we will automatically charge either the entry fee or the first month’s payment from your selected payment method. The second payment will be charged one month later. Your course automatically rolls into a regular Lingoda subscription after the Sprint is over to help you foster the skills you’ve learnt. If you would like to take a break after your Sprint, you can cancel your post-Sprint subscription during the last month of the challenge.

The Language Sprint opens several times a year. Please check our website for exact dates. Registration for the Sprint is a two-month subscription. Upon registration, we will automatically charge either the entry fee or the first month’s payment from your selected payment method. The second payment will be charged one month later. Your course automatically rolls into a regular Lingoda subscription after the Sprint is over to help you foster the skills you’ve learnt. If you would like to take a break after your Sprint, you can cancel your post-Sprint subscription during the last month of the challenge.

We can only refund your down payment or any paid money for your Lingoda Language Sprint™ subscription if you cancel within 14 days from the date you signed up on.

We can only refund your down payment or any paid money for your Lingoda Language Sprint™ subscription if you cancel within 14 days from the date you signed up on.

In your Lingoda account, go to “book classes”. Use filters to see upcoming classes within the selected time frame. Classes are displayed in chronological order. We advise you to book at least seven days in advance to secure a place in the class that is most convenient for you.

In your Lingoda account, go to “book classes”. Use filters to see upcoming classes within the selected time frame. Classes are displayed in chronological order. We advise you to book at least seven days in advance to secure a place in the class that is most convenient for you.

You can create a class up to 7 days in advance of your selected class date and time. It will get picked up by a teacher later. However, if it is not picked up by the teacher two hours before the class is due to start, it will be cancelled. This will not result in you being disqualified.

You can create a class up to 7 days in advance of your selected class date and time. It will get picked up by a teacher later. However, if it is not picked up by the teacher two hours before the class is due to start, it will be cancelled. This will not result in you being disqualified.

Rescheduling is not possible, but you can cancel a class without losing the credit seven days in advance of the lesson. Alternatively, you can immediately cancel the class within 30 minutes of booking even if it is less than seven days until the class starts. You will immediately get your credit back, so you can then book a class for a more convenient time.

Rescheduling is not possible, but you can cancel a class without losing the credit seven days in advance of the lesson. Alternatively, you can immediately cancel the class within 30 minutes of booking even if it is less than seven days until the class starts. You will immediately get your credit back, so you can then book a class for a more convenient time.

Check your internet connection, mic and audio settings 15 minutes before the class starts. Download the learning materials before the class and go through them. Have a glass of water ready as you’ll talk a lot during class! A quiet room or workspace will help you to concentrate.

Check your internet connection, mic and audio settings 15 minutes before the class starts. Download the learning materials before the class and go through them. Have a glass of water ready as you’ll talk a lot during class! A quiet room or workspace will help you to concentrate.

You can rate the teachers, the learning materials and the technology after your class. Please leave written feedback for ratings lower than three stars. Our teacher management team will follow up with the teacher to improve class quality. We value every opinion and take reviews very seriously.

You can rate the teachers, the learning materials and the technology after your class. Please leave written feedback for ratings lower than three stars. Our teacher management team will follow up with the teacher to improve class quality. We value every opinion and take reviews very seriously.

No. Rarely a teacher or a student may be a few minutes late or may have to leave a few minutes early. As long as you do not miss more than 10 minutes of a class, you will not be disqualified.

No. Rarely a teacher or a student may be a few minutes late or may have to leave a few minutes early. As long as you do not miss more than 10 minutes of a class, you will not be disqualified.

This should not happen, but in the rare event that it does we will refund you the credit and the class will be logged accordingly. Please get in touch with us if your class hasn’t been logged within 72 hours. Also, please remember not to use this credited class until AFTER the Sprint is over, as it will be registered as an additional class outside the agreed amount. (e.g. 16 classes in month 2 of the Sprint, rather than 15 classes).

This should not happen, but in the rare event that it does we will refund you the credit and the class will be logged accordingly. Please get in touch with us if your class hasn’t been logged within 72 hours. Also, please remember not to use this credited class until AFTER the Sprint is over, as it will be registered as an additional class outside the agreed amount. (e.g. 16 classes in month 2 of the Sprint, rather than 15 classes).

No. Please see the rules. If you would like to try the platform before the start date, please contact support.

No. Please see the rules. If you would like to try the platform before the start date, please contact support.

The system is unable to differentiate between regular Lingoda students and Lingoda Language Sprint™ challenge participants. It is your responsibility to adhere to the rules as well as to check the start and end dates of the Lingoda Language Sprint™.

The system is unable to differentiate between regular Lingoda students and Lingoda Language Sprint™ challenge participants. It is your responsibility to adhere to the rules as well as to check the start and end dates of the Lingoda Language Sprint™.

To secure your seat in the Lingoda Language Sprint™, a down payment is due immediately. If you sign up close to the starting date, the full first month’s payment is due immediately instead.

If you paid a down payment, the rest of the first and second month’s payment will be due in 2 instalments.

If you did not pay a down payment, but instead paid the full first month’s payment, the payment for the second month is due at the end of the first month.

To secure your seat in the Lingoda Language Sprint™, a down payment is due immediately. If you sign up close to the starting date, the full first month’s payment is due immediately instead.

If you paid a down payment, the rest of the first and second month’s payment will be due in 2 instalments.

If you did not pay a down payment, but instead paid the full first month’s payment, the payment for the second month is due at the end of the first month.

For Super Sprint you can take 30 classes per month (check month-runtime dates), so 60 classes in total during the Lingoda Language Sprint™ runtime.
For Sprint you can take 15 classes per month (check month-runtime dates), so 30 classes in total during the Lingoda Language Sprint™ runtime.

Please be aware that you can’t take more classes than that during the Sprint runtime. Plus, you can’t take more than 1 class a day and not more than 5 classes per week for Sprint and 7 classes per week for Super Sprint.

For Super Sprint you can take 30 classes per month (check month-runtime dates), so 60 classes in total during the Lingoda Language Sprint™ runtime.
For Sprint you can take 15 classes per month (check month-runtime dates), so 30 classes in total during the Lingoda Language Sprint™ runtime.

Please be aware that you can’t take more classes than that during the Sprint runtime. Plus, you can’t take more than 1 class a day and not more than 5 classes per week for Sprint and 7 classes per week for Super Sprint.

You will not be eligible to receive cashback at the end of the Lingoda Language Sprint™. You can still take all the classes you paid for during the Lingoda Language Sprint™ runtime.

You will not be eligible to receive cashback at the end of the Lingoda Language Sprint™. You can still take all the classes you paid for during the Lingoda Language Sprint™ runtime.

You will be automatically rolled-over into a monthly subscription at the end of the Lingoda Language Sprint™. As long as the subscription is active, you can redeem your credits for Lingoda classes.

You will be automatically rolled-over into a monthly subscription at the end of the Lingoda Language Sprint™. As long as the subscription is active, you can redeem your credits for Lingoda classes.

Please have your camera on and respond to the teacher when asked. You will make the best learning progress when you take part in the class.

Please have your camera on and respond to the teacher when asked. You will make the best learning progress when you take part in the class.

We’re here to help

Get in touch with our student support team for any questions or needs you have.