If it’s due to confirmed technical issues on Lingoda’s side, the class will still count towards your Language Sprint. Once we have conﬁrmation that the fault lies with Lingoda, we will update your account and refund your class credit. Please note, you can only use the refunded credit after the challenge ends. Using it during the Language Sprint (e.g. 16 classes in Month 2 of the Sprint instead of 15 classes) will result in you no longer being eligible for a cashback.
If you missed the class due to problems on your side, you will not be refunded the class credit nor are you eligible for the cashback.
You can, of course, continue taking your Language Sprint classes and developing your language skills!